Screenpresso
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Screenpresso
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Help center
Frequent Asked Questions
Find Software key
How to activate Screenpresso PRO?
How to deploy Screenpresso?
Built-in Editor
2
How to copy a drawing element in the editor?
What are the .presso files?
Others
Installation
10
How to deploy Screenpresso?
How to configure Linear integration with Screenpresso?
How to uninstall Screenpresso?
How to activate Screenpresso PRO?
Licensing
How to update to the latest version of Screenpresso?
How to install Screenpresso?
Licensing
39
Is payment secured?
Upgrades
Can I use the free version at the office?
How to retrieve my activation key/license key?
How many licenses do I need?
Upgrades
What are the minimum system requirements?
Others
Can I order using a purchase order?
Upgrades
How long does it take to get the license?
What is the update policy?
Upgrades
How to transfer a license?
How to activate Screenpresso PRO?
Installation
Others
9
What are the minimum system requirements?
Licensing
Is Apple Mac OS X supported?
When does Screenpresso connect to the Internet?
Memory usage?
Which folders are used?
What are the .presso files?
Built-in Editor
Screenshot
6
Why my screen turns BLACK when I start a screen capture?
Troubleshooting
Can I change ‘PrintScreen’ shortcut key?
Why my screen capture is overly bright?
Troubleshooting
How to change default image’s definition (DPI)?
Scaling issue
Troubleshooting
Windows' snipping tool stealing Print Screen key shortcut
Troubleshooting
Troubleshooting
14
Why my screen turns BLACK when I start a screen capture?
Screenshot
Why my screen capture is overly bright?
Screenshot
Scaling issue
Screenshot
Screenpresso does not start with windows
Windows' snipping tool stealing Print Screen key shortcut
Screenshot
The request was aborted: Could not create a SSL/TLS secured channel
How to recover recorded video files?
Video capture
Screenpresso crashes at startup, what should I do?
Issue under Windows N
Recorded sound is garbled?
Video capture
Why shortcut [print screen] key does not always work?
What are the installed .NET versions?
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Video capture
I have Windows 8 but cannot use "Direct MP4 recording"?
Video capture
Upgrades
13
Is payment secured?
Licensing
How many licenses do I need?
Licensing
Can I order using a purchase order?
Licensing
What is the update policy?
Licensing
support.categories.upgrades
3
Video capture
6
How to recover recorded video files?
Troubleshooting
Why is the screen dimmed outside of the recording area ?
Recorded sound is garbled?
Troubleshooting
Can I record a movie?
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Troubleshooting
I have Windows 8 but cannot use "Direct MP4 recording"?
Troubleshooting
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